Privacy Policy

Last updated: March 13, 2026

This Privacy Policy describes ParkByPlate’s policies and procedures on the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

ParkByPlate is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.

INFORMATION COLLECTION

We collect only the information necessary to provide and improve our services. This may include your name, email address, phone number, vehicle information, license plate information, and parking-related activity. We do not sell, rent, or share this information with any third parties.

HOW WE USE YOUR INFORMATION

The information collected is used solely for communicating with you as the intended party and providing parking management-related services. We do not share or sell your personal information with external parties for marketing or any other purposes.

Additionally, no mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use personal data for the following purposes:

To provide and maintain our service, including monitoring the usage of our service.
To manage your account and registration as a user of the Service.
To process parking registrations, permits, visitor parking sessions, and related parking activity.
To perform and manage contractual obligations related to our services.
To contact you by email, telephone calls, SMS, or other electronic communication regarding account activity, enforcement notices, visitor parking activity, updates, or support communications.
To provide information regarding new features, services, or offerings related to ParkByPlate unless you opt out of such communications.
To manage support requests and customer inquiries.

All messages you send through the Service, whether to us or other users, may be stored on our servers. ParkByPlate may utilize third-party service providers and hosting infrastructure necessary to operate the platform and retain system communications.

SMS DISCLOSURE

By providing your phone number or contacting us by SMS, you agree to receive recurring messages from ParkByPlate. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt out of future messages or HELP for more information.

No mobile or messaging consent information will be shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DISCLOSURE OF YOUR INFORMATION

ParkByPlate does not share any client data with third parties for marketing or promotional purposes. Your personal information is kept confidential and is not disclosed to outside organizations except as required by law or with your explicit consent.

We may disclose your Personal Information under the following limited circumstances:

We have obtained your consent.
We need to enforce our Terms of Service.
We share information with partners, enforcement entities, payment processors, or affiliates necessary to provide a specific service.
We may provide such information to a company controlled by or under common control with ParkByPlate for any purpose allowed by this Policy.
We respond to subpoenas, court orders, legal processes, or lawful requests from government authorities.
When necessary to investigate, prevent, or take action regarding suspected fraud, illegal activity, misuse of the platform, security incidents, or violations of our Terms of Service.
We transfer Personal Information if ParkByPlate or its assets are acquired by or merged with another company.
We may share aggregated, anonymized, or non-identifiable information for reporting, analytics, research, or operational purposes.

INTERNATIONAL DATA TRANSFERS

Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We take reasonable steps to ensure that your data is handled securely and in accordance with this Policy regardless of where it is processed.

DATA RETENTION

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We may also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and support operational enforcement activity.

COOKIES AND TRACKING TECHNOLOGIES

Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit certain functionality of the Service.

YOUR CHOICES

You have the right to access, correct, or request deletion of your information where permitted by law. If you have questions or concerns regarding your data, please contact us at:

Phone: 301-690-9607

Email: contact@parkbyplate.com